Odin helps people to raise and deploy capital seamlessly

We envision a world where people can vote with their money on what the future looks like, and participate in creating it.

Our first product makes it radically easier for anyone, anywhere, to launch & run an investment firm - think "Shopify for asset managers".

We handle all the “plumbing” and paperwork through one seamless platform - everything from setting up the legal structure for an investment vehicle through to processing exits.

We’re already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth, and we are just getting started.

The Role

Your role will be all about helping investors get started smoothly on Odin’s platform. You’ll become the go-to person for sorting out any onboarding issues—especially around KYC (Know Your Customer) and AML (Anti-Money Laundering) checks—making sure investments can go through without delays. On top of that, you’ll support investors with their questions, helping them solve any issues quickly and ensuring they have a seamless experience.

This is a brilliant opportunity to gain hands-on experience in fintech, customer operations, and compliance while building problem-solving and communication skills!

Responsibilities:

• Proactively support investors and companies experiencing difficulties with Odin’s automated KYC/AML workflows.
• Review KYC/AML documentation for flagged investors, conducting additional checks or enhanced due diligence when necessary.
• Assist investors with tracing missing payments.
• Respond to investor support issues promptly, contributing to a response time of under 2 hours across the board.
• Identify patterns in support requests and implement efficiencies (e.g., setting up templates/macros for common answers).

Entry-Level or Internship – Flexible Pathways

We’re open to hiring this role as either a full-time entry-level position or a 6-12-month internship, depending on your experience and career goals. Whether you’re looking to kickstart your career straight out of school, gain hands-on experience before university, or build industry exposure through an internship, this is a great opportunity to develop valuable skills in fintech, compliance, and customer operations. Let us know your preference when you apply!